Steven possesses several years of extensive senior management experience in human resources and training and development, having successfully navigated roles in both private and public sectors. His diverse expertise encompasses various industries, including chemical and electronic manufacturing, logistics, healthcare, hospitality, statutory boards, and government ministries.

Steven has worked as a Vice-Principal (Administration) for more than 13 years within schools under the Ministry of Education (MOE) in Singapore. During his tenure with MOE, he was awarded the National Day Commendation Medal. In addition, he earned recognition as an Associate of the Academy of Singapore Teachers (AST), underscoring his contributions to organizing and facilitating workshops for school staff.

Steven's educational background includes a Bachelor of Science and a postgraduate Diploma in Business Administration from the National University of Singapore. He attained the WSQ Advanced Certificate in Training and Assessment (ACTA) awarded by Workforce Singapore (WSG) and is certified as an Emotional Intelligence (EQ) consultant in EQi2.0 and EQ360, specializing in EQ assessment, training and coaching. Additionally, Steven holds certifications as a Life Skills Coach, DISC Flow Trainer/Assessor, Career Consultant and Fire Safety Manager (FSM).