In today’s dynamic work environments, conflict is inevitable, but how it is managed can make all the difference in team cohesion and productivity. Yet, many leaders are struggling with managing conflicts. Even worst, some leaders would choose to avoid dealing with conflicts altogether. When conflicts are handled properly, the work environment and atmosphere will be conducive to encourage staff engagement, creativity and innovation.
Learning Objective
This 2-Day workshop, "Navigating Conflict: Effective Strategies for Conflict Management," is designed to equip participants with practical skills and strategies to handle conflicts constructively. The workshop will help leaders transform conflicts Into opportunity and get more done. The research-based content and training will equip leaders the skills to directly address conflict in a way that preserve and improve relationships, create new opportunities, and increase productivity.
Through hands-on activities, discussions, and real-world case studies, you will:
Herrmann Brain Dominance Instrument (HBDI)
The Whole Brain® Thinking Technology, backed by scientific research done over 40 years with almost 4 million profiles in the database of The HBDI (Herrmann Brain Dominance Instrument), is our premise. Taking the HBDI® assessment gives individuals an in-depth look into their thinking patterns. It helps one understand how to apply those preferences in daily interactions, thinking, and work, especially during conflict management.
When they understand their strengths, they can consciously develop better strategies for achieving goals, mitigating weaknesses, and leveraging strengths. With Whole-Brain-Thinking, participants can then enhance their interpersonal effectiveness, improve their team and organisation effectiveness by managing conflict towards a positive outcome.
Learning Methodology
The workshop features a blend of presentations, interactive discussions and role-playing exercises. Participants will leave with actionable strategies, enhanced communication skills, and increased confidence in managing conflicts.
Expert Insights by Experienced Trainers
We are privileged to have Mr. Ang Yau Choon and Mr. Fred Tan as our trainers. Their combined Leadership and Organisational Development expertise and practical experiences in challenging environments will provide you with invaluable insights and actionable strategies.
Who Should Attend
This workshop is ideal for managers, team leaders, educators, Key Personnel of schools and any individual seeking to improve their ability to handle workplace conflicts effectively.
Prerequisites
Participants should have completed a Pre-workshop assessment tool, the HBDI , at least 7 days BEFORE commencement of Workshop.
Whether you’re navigating workplace disagreements, managing team dynamics, or handling interpersonal challenges, this workshop will provide actionable strategies to turn conflict into an opportunity for growth and collaboration.
Join us for two transformative days to build stronger relationships, improve decision-making, and create positive outcomes in challenging situations!
Programme
Feedback from Past Participants
About Mr Fred Tan
Fred Tan has built an impressive career, leveraging his extensive experience in Planning & Operations, Leadership & Organizational Development (L&OD), and Human Capital Management to help organizations cultivate exceptional leaders. His passion for empowering individuals to reach their full potential began during his tenure in the military, where he took on the Human Resources function and led operational deployments in East Timor, Banda Aceh, and the United Nations Headquarters in New York. Fred's academic pursuits and practical experience have laid a solid foundation for his leadership capabilities leading to his appointment as the Head of Centre for Leadership Development (CLD) for SAF from 2011 to 2018. During this time, he was responsible for creating and implementing an award-winning leadership development system for military leaders.
As a Leadership & Organizational Development Consultant, Fred regularly facilitates L&OD programs focused on leading self, leading teams, and leading organizations in both the public and private sectors. Fred's qualifications include 12 years of experience facilitating L&OD programs, various specialist certifications, and degrees in Engineering Management, HR Development & Management, and Human Capital Leadership. Some notable certifications include Certified Transformative Coach, Certified TetraMap Facilitator, and Certified Trainer in Systems Thinking, Mapping, and Leadership. Additionally, he is an Associate Trainer at the Civil Service College and Singapore Institute of Management's Centre for Systems Leadership (CSL). He is also an SAF Executive Coach (EC) and a Brigade Commander Coach. His dedication to the field is further showcased through his completion of prestigious programs such as the Art & Practice of Leadership Development at Harvard Kennedy School, Crisis Leadership Program at NPLI - Harvard University, Level 7 Advanced Diploma Qualifications from CIPD, Specialist Adult Educator (Curriculum Development) and WSQ Advanced Certificate in Training and Assessment (ACTA).
Qualifications
Certifications
About Mr Ang Yau Choon
Ang Yau Choon is an accomplished leader and trainer with a remarkable history of overcoming challenges and pushing boundaries. As a testament to his resilience and tenacity, Yau Choon summited Mount Everest in 2007 and participated in the First Singapore Antarctica Expedition in 1999. Throughout his career, he has commanded Special Forces unit, training institutes, an overseas training base, and an army brigade, holding a key appointment in the Army Operation Department. During his command of the Special Forces, Specialist & Warrant Officer Institute, and Commando Training Institute, Yau Choon implemented transformative instructional designs and spearheaded the development of world-class training facilities. His steward leadership has been instrumental in establishing best-in-class operational and training institutions.
Yau Choon is deeply committed to developing and grooming the next generation of leaders, employing a combination of learning sciences, coaching, and a holistic approach to maximize learning effectiveness. As a qualified US Navy SEAL, Distinguished Graduate of the US Marine Corps Command & Staff Course, and a specialist in Special Operations and Counter Terrorism, Yau Choon has collaborated with military professionals worldwide. His experiences as a Defence Attaché to Bangkok have given him unique insights into working in multi-national, multi-cultural, and multi-agency environments. With over 11 years of experience facilitating Learning & Organisational Development (L&OD) programmes, Yau Choon holds numerous qualifications and certifications, serving as an Associate Trainer at the Civil Service College and the Singapore Institute of Management's Centre for Systems Leadership (CSL). He is also an SAF Executive Coach (EC), and an Associate Member of the Practising Management Consultancy (PMC). As a certified Herrmann Brain Dominance Instrument (HBDI) Practitioner, Resilience Coach (PR6), and DiSC Trainer, Yau Choon is well-equipped to guide leaders on their journey towards professional growth and personal development.
Qualifications
Certifications
Course Code: FYC110325
Topic: Navigating Conflict: Effective Strategies for Conflict Management
Presenter(s): Mr Fred Tan and Mr Ang Yau Choon
Date(s): 10-11 March 2025
Time: 9.00 am to 5.00 pm
Mode of Delivery: Face-to-face
Venue: Orchard Hotel
Closing Date: 30 January 2025, Friday
Workshop Fee: S$750.00 per participant and fee is subject to GST.
Please get in touch with Joseph Loy by email at joseph@pai.sg or tel: 6363 0330 if you require further information.
