Knowing, Using and Flexing Your Voices (The Soundwave Model)

Communication Workshop

1-day workshop

The SoundWave Model

Knowing, Using and Flexing Your Voices

At work and in our personal life, how we say it matters a great deal.

Format1-day workshop

Before you attendSoundwave Questionnaire

You receiveSoundWave Self Perception Report

Workshop Description

At work and in our personal life, how we say it matters a great deal. When we say it skilfully, others feel respected, engaged and inspired. When we say it unskilfully, others feel unheard, disengaged, and become less intrinsically driven. The SoundWave (SW) Model, developed by Kevin Eyre, allows us to know, use and flex our voices in ways that best align with our vision, values and mission.

Participants will complete a SW questionnaire before the workshop. The questionnaire is designed around the SW model. The SW Model lays out the 9 voices in all human talk: inquire, probe, diagnose, advise, advocate, articulate, correct, critique and challenge.

01inquire

02probe

03diagnose

04advise

05advocate

06articulate

07correct

08critique

09challenge

The 9 voices in all human talk

The Report will allow participants to know what their unique top 3 voices are, and how these enable them to be highly effective in certain contexts. The Report also highlights which of the voices may be passive (underused) or accentuated (over-used). When any of the 9 voices are under or overused in a habitual and unconscious manner, we run the risk of reducing our impact and influence as leaders.

Top 3 voices Passive (underused) Accentuated (over-used)

During the workshop, the SW coach practitioner will help participants do a deep-dive into the Model and their Report. Participants will be invited to connect with their own experiences or challenges. In the process, participants will learn that their voices are not fixed. There are voice navigation tools that can be used to make a potentially ‘difficult’ conversation much more effective and fulfilling than we thought possible.

This workshop deepens self-awareness. It provides the language, the concepts and the tools for participants to be the culture-builder, leader and communicator they desire to be.

Participants

Leaders, teachers and all who are keen to improve how things are by improving how they talk.

Learning Outcomes

By the end of the 1-day workshop, participants will:

01Receive and understand their SoundWave Self Perception Report
02Be aware of their distinctive strengths as a communicator
03Be aware of ways their talk may compromise their effectiveness
04Own their voices and stay fluid in their talk
05Learn effective ways to connect and to communicate through practical SoundWave tools

Key Competencies

ASelf-management and Development

BInterpersonal Relationships and Skills

CCulture Building and People Development

Know, use and flex your voices.

Mr Chan Yew Wooi served the Ministry of Education (MOE) with distinction in schools and in MOE HQ. In his 35 years as an educator, he led two secondary schools as a principal. He was also the Director of the Professional Development Branch in the Academy of Singapore Teachers from 2013- 2018. His final MOE appointment as Senior Consultant with the Centre for Educational Leadership at MOE allowed him to make a difference to the leadership growth of School Leaders and Middle Managers working in public schools in Singapore.

An Associate Certified Coach with the International Coaching Federation, Mr Chan has deep interest in facilitating personal transformation through coaching. In his various leadership roles with MOE, Mr Chan also facilitated workshops relating to themes like culture building, personal mastery, transitioning to different roles, socio-emotional skill development and vertical growth. A coach practitioner in the Soundwaves Model, Mr Chan believes that leaders’ conversational competencies matter greatly. With enhanced awareness and support, leaders learn how they can skilfully adapt their verbal strategies to meet the needs of their teams. In turn, these leaders foster high commitment, deep fulfillment, and sustained improvements in team outcomes.

A learner, leader and ultimately, a teacher at heart, Mr Chan seeks to create an environment that optimizes learning engagement and outcomes in his role as a facilitator of adult learning and leadership development.

Registration Details

Course Code: CYW3627

Topic: Knowing, Using and Flexing Your Voices (The Soundwave Model)

Presenter(s): Mr Chan Yew Wooi

Date(s): 3 June 2027, Thursday

Time: 9.00 am to 5.00 pm

Venue: Hotel to be advised

Closing Date: 7 May 2027, Friday

Workshop Fee: S$480.00 per participant (subject to GST).

Please contact Joseph Loy by email at joseph@pai.sg or telephone: 6363 0330 if you require further information.