pai principals academy partner NIE-NTU

Building Trust in Relationships in the Workplace

This course will enable participants to appreciate the foundational place of trust in the workplace and its vital importance in relationships. It will show how trust is created through credibility, respect and fairness and help participants develop skills in these areas.

Through this workshop, participants will :

  1. appreciate the place of trust in the workplace
  2. understand the different components that make up trust viz credibility, respect, and fairness
  3. practise the kind of language that builds trust
  4. develop skills to rebuild broken or strained relationships

Target Audience:
This workshop is open to educators and administrative staff.

Good takeaways from this workshop

  • Art of communication and listening is very important.
  • How to ask questions and use of language to build relationships.
  • Strategic question guides the conversation to a fruitful outcome that is win-win
  • It was useful to learn about the different components of trust in the workshop - credibility, respect and fairness.
  • The art of listening and how to ask questions without coming across as accusing or intimidating.
  • What makes a leader trustworthy - credibility, respect and fairness.
  • Reminder of the elements critical in engendering a trusting relationship and being able to put into practice during workshop role play and activities.
  • Listening to someone may not always require asking questions or clarifying with him/her. Sometimes, the person can arrive at some solutions if he/she is given time and space to talk about his/her her concerns.
  • Real scenarios faced by Reporting Officers in school and how we can manage them better.

About the Presenter: 

Mrs Belinda Charles

Mrs Belinda Charles is the Dean of Principals Academy and has led in both secondary schools and junior college for the last 25 years of her teaching career. Her last posting was as the principal of St Andrew’s Secondary School from which she retired at the end of 2010. She was one of the youngest principals to lead a secondary school in 1986 and subsequently a junior college in 1990. Mrs Charles has sat on several committees at education headquarters and was involved in important education review committees including Thinking Schools Learning Nation, leading to her being conferred the Silver Public Administration Medal. For ten years, Mrs Charles was also, concurrently, an adjunct lecturer with the National Institute of Education in the 1990s, conducting modules for teacher trainees in their pre-service training, courses for qualified teachers coming back for in-service training, and modules for heads of department coming in to do their Diploma in Departmental Management as well as principals-in-training.

Registration Details

Course Code: BC081122

Topic: Building Trusts in Relationship in the Workplace

Trainer: Mrs Belinda Charles

Date: 13 March 2023, Monday

Time: 9.00 am to 4.00 pm

Mode of Delivery: Face to Face

Venue: To be confirmed

Closing Date: 24 February 2023, Friday

Workshop Fee: S$270.00 per participant. If 2 or more participants from the same school/organization attend the same course, the discounted fee will be S$250.00 per participant for that particular course. Fees are subject to GST. Include all training materials, 1 tea break and 1 lunch.

Other Information:
Registration is on a first-come-first-serve basis. No refunds will be made for cancellations or in the case of absentees. The Academy accepts replacements for registered participants who are unable to attend for whatever reasons.

School/Cluster-Based Workshop Registration
If your school or cluster is keen to conduct this as an in-house programme, please contact Joseph Loy by email or tel: 6363 0330 on the cost of conducting the workshop.